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How to show new created linked issue in Service Desk Request Management Center

aline.bertrand September 10, 2019

Hi community,

I set up an automation so that when the status = moved to team's board, it creates a linked ticket in a separate board than the service desk one.

 

However, I'd like for the linked ticket to appear somewhere so that the one creating the issue in service desk sees the new linked ticket (as shown in the second screenshot).

 

Does anyone happen to know how to do so / if possible?

 

Screen Shot 2019-09-10 at 2.58.50 PM.pngScreen Shot 2019-09-10 at 2.59.58 PM.png

1 answer

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Susan Hauth _Jira Queen_
Community Champion
September 10, 2019

Hi,

That's not available OOB, but it is available with Extension for Jira Service Desk

https://deviniti.com/support/addon/cloud/extension/latest/issue-links/

 

Hope that helps

Susan

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