Hi community,
I set up an automation so that when the status = moved to team's board, it creates a linked ticket in a separate board than the service desk one.
However, I'd like for the linked ticket to appear somewhere so that the one creating the issue in service desk sees the new linked ticket (as shown in the second screenshot).
Does anyone happen to know how to do so / if possible?
Hi,
That's not available OOB, but it is available with Extension for Jira Service Desk
https://deviniti.com/support/addon/cloud/extension/latest/issue-links/
Hope that helps
Susan
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