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How to update servicedesk issue type portal text?

Ian Walker
Contributor
April 29, 2024

Hello Everyone.

I have a service desk that looks like this:

Screenshot 2024-04-30 104625.png

How can I make this look a bit nicer?  I know how to change the title (e.g. 'Incident Requests' to 'Click here to raise an incident', but how can I then change the other text so that I have something like this?

Incident Requests
Need a to raise an incident?  Click here to start - instead of 'Incidents'.

Many thanks.

1 answer

1 accepted

1 vote
Answer accepted
Ian Walker
Contributor
April 29, 2024

Nevermind, I fixed this, it was caused by having separate portal groups.  I just made one portal group with all request types.

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