How to use Series to get a metric?

[dan]

When creating custom reports in Jira Service Desk Cloud it seems like the only 2 'real' series I can select are 'Created' and 'Resolved'. Is there a way to get a series that is just 'All Issues in a given project'?

The other series options are all time-based SLA's, like 'Time in Open Status', etc. Is there a way to create an SLA that just includes all Issues in a project?

If I could just have a series for 'All Issues' I would write JQL such that it shows 'status was Open before endOfDay() AND status is not Open' (something like that, not sure on exact syntax).

[Angélica Luz]

Hello Dan,

Currently, it's not possible to customize the series to get all issues. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-5445
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica