I don't have any more acces to view the customers at the page Atlassian Administration

[Seher Kazanci]

Hi,

Since a few weeks I don't have any more acces to view our customers at the page 'Atlassian Administration'.  
Normality I see the customers through the page below but the option Atlassian Administration is gone. But my colleague sees the page but I don't. Has my authorization chanced?   

https://admin.atlassian.com/s/dc5a6a2b-c603-4e17-9bf7-a2c639547f51/jira-service-management/portal-only-customers

Yours sincerely

Seher Kazanci

[Jack Brickey]

Hi @Seher Kazanci , I can't determine from your URL (because it is unique to your instance) but if I wan to view my portal only customers I navigate as below.

admin.atlassian.com select Groups in the side bar and then select my "Jira-servicemanagement-customers..." group. 

Is that where you are accessing? Is the group not in the list of groups? With that said I do know that changes around managing users undergoes change so it may be that this is one of the changes.

[Rebekka Heilmann _viadee_]

Hello @Seher Kazanci and welcome to the Community,

we can't tell whether your permissions have changed or not from here. 

Can you see all the other tabs and infos on admin.atlassian.com?