I need to know how to add or remove a user to an approver groups

[Jelani B.]

I just need to know how to add and or remove a user from an approval group within Jira. 

[Marc - Devoteam]

Hi @Jelani B. 

Can you provide screenshots on what you are referencing to in your instance?

The link you shared contains information on that users instance where they made a custom field called approval.

So don't focus on that field name in that community article.

What user or group field is used in your approval in the workflow?

[Jelani B.]

blah

[Matteo Vecchiato]

Hi @Jelani B. ,

Welcome to Atlassian community.

I suggest you to follow the instructions in this tutorial: https://support.atlassian.com/jira-service-management-cloud/docs/set-up-approvals/ 

If you have already sett an approval step in the workflow, you can add the approvers field in the screens 

I hope it helps 

[Jelani B.]

Hi Matteo,

Thank you for your response. I am still having trouble trying to configure this group correctly...

I found a link to what might help me, but I am having a problem on where to find "Configure Custom Fields : Approval" 

Here is the link I am referencing...

https://community.atlassian.com/forums/Jira-Service-Management/APPROVER-approver-groups-unable-to-add-user-s/qaq-p/2336629