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I want to configure JIRA Feedback emails as per the below image.

Muhammad Ali Khan
Muhammad Ali Khan
Contributor
August 23, 2024

 

Feedback.png

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Charlie Misonne
Charlie Misonne
Community Champion
August 23, 2024

Hi @Muhammad Ali Khan 

I don't think this can be done on Jira Cloud.

For Jira Data Center there is an article that describes how to replace the default satisfaction survey emails by something custom via an automation How to customize the Customer Satisfaction email in Jira Service Management
No such thing for Cloud.
There are automation rules so you could give it a try.

Related feature request: JSDCLOUD-4592 

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