I have a workflow and on each status, the different teams are working on it. if the issue status is Waiting for Support on which the 24x7 Helpdesk is working, where it can transition into two statuses 1) In Review on which the Support Team is working 2) In Development on which Development Team is working, then it transitions to In Development and skipped In Review Status, What I want When any activity is made on the issue, I want to send an email to the teams(groups) who are currently working on it like Development Team and the Team who previously worked on it like the 24x7 Helpdesk team. I don't want to send an email to the Support Team because they haven't worked on it.
Hi @Muhammad Moazzam Hassan and welcome to the community,
What you should do is:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.