I will ned to display elapsed time for a SLA only in minutes.

[jira server]

Hello Guys,

If i am trying to use this {{issue.Time to Resolution.ongoingCycle.elapsedTime.friendly}} smart value it coverts the time in hours and minutes ex: 90 minutes will be 1h 30m. But i need this to be displayed as 90m only. Is there a way to achieve this in an automation rule?

[Sidharth verma]

Hi,

Instead of retrieving the value in {{issue.Time to Resolution.ongoingCycle.elapsedTime.friendly}} format which gives you the value in hours and minutes. Please retrieve the value via {{issue.Time to Resolution.ongoingCycle.elapsedTime.millis}}. this will give you the amount in milliseconds which you can easily convert into Minutes by dividing the number by 60000. This can be taken into a number field or a variable and divided by 60000 and round off to get the exact number of minutes. I have taken the value in a variable and done the below calculation to get the number:

{{<varname>.asNumber.divide(60000).round}}

[jira server]

Hi Sebastian,

Thanks for your quick response. Unfortunately, i am still not able to find a way to get the details in minutes, even after reviewing the page you have shared. Do you have any other suggestions.

[Sebastian Krzewiński]

Hi @jira server 

Please check this doc - https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/. There are few examples how to convert time.

Regards,

Seba