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In Jira Service Desk reporters are receiving a message that the ticket has been assigned to them

Tammy Ince
Tammy Ince July 30, 2019

Users are reporting that when they open a ticket in Jira Service Desk they receive an email that the ticket has been assigned to them. This just started this week. Was there a change made over the weekend that could be causing this?

This is happening to our internal reporters as well as external (customers) reporters.

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Roman Kersky
Roman Kersky
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July 30, 2019

HI, check this config on screen and disable 

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