In the knowledge base report 'Article usage' we do not get the detailed list of articles viewed or liked (thumbs-up).
We have JSM version 4.13.2 in production and a test site with version 4.17.0, and we have Confluence 7.4.4 in both. We experience the same problem in both sites.
Article Effectiveness is the report that contains this information. If someone clicks the thumbs up it is recorded in the problem solved by articles.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.