Inserting a field value as variable in a Request Type / Portal form in Jira Service Management

[Demis Estabridis]

Hello,

I created a custom field called "FULL NAME" and I want it to be part of a hidden field so that the user does not need to type it again. I want to fill the default "Summary" field with that field.

I tried with [Full Name] and ${issue.fullname} as well, but none of them work. I always get the literal text I added as a variable.

Any guess? Is this technically possible within Jira SM?

Thanks!

[Mark Segall]

Hi @Demis Estabridis - You can accomplish this with an automation rule:

• TRIGGER: Issue Created
• ACTION: Edit Issue (Summary)

  • {{issue.Full Name}}