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Insight Scan Settings

Mickey_Corriveau October 31, 2022

Hi, 

Scan settings | Atlassian Support | Atlassian Documentation

In the Discovery tool scan settings, when a scan is ran the next scan date/time is never updated so the scan only runs once. 

I recieve this issue in the event viewer

Service cannot be started. The service process could not connect to the service controller

1 answer

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Ottmann_ Christophe
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November 3, 2022

Hi,

Got the exact same issue here. Any help from Atlassian would be appreciated.

Mickey_Corriveau November 3, 2022

I've replaced the discovery files with a clean one from the extract and it works, the logs of the service is in the logs folder inside the ones %instancename%_%date%_%executionid%_discovery

%instancename%_%date%_%executionid%_%scanSettingsId%_discovery contains the result of the scan, it is easier to diagnose the issues with the service in normal log and not debug log 

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