Insight add data manually

[Giorgos A Tsavegias]

Hi community,

Testing Insight and need to enter data manually.

How can i do this;

Thank you.

[Vishwas · Accepted solution]

Hey @Giorgos A Tsavegias 

One can do this by manually adding data. To start with did you create Object Schema, object types, Objects, Attributes ?

After this you can manually add data or import objects from csv or json.

Please check this link https://support.atlassian.com/jira-service-management-cloud/docs/import-objects-into-insight-in-jira-service-management/

Let me know in case of any questions.

Regards,

Vishwas

[Giorgos A Tsavegias]

I created object schema, object types (their attributes), objects.

I need per client to list the assets he owns.

I am confused regarding objects. Objects are eg laptop which belong to object type Equipment;

[Vishwas]

okay, have you used an attribute to link those assets to user. Like an userpicker attribute.

We can list the the assets he owns by IQL like :

You can filter on objects which have a reference to the users that you provide in the argument list of the function. The attribute used to filter must be of User type. 

This function will work with multiple arguments only if the User type attribute that you filter on allows multiple values i.e, the cardinality for it is more than one.

e.g. An object type Team has an attribute Member. This attribute is of User type. Additionally, this attribute has been configured to have a cardinality of 3. If you want to search a set of Team objects where the users: admin and manager are its members, you can write the following query:

objecttype= Servers and Member having user("user1")

Please check this link to understand on IQL:

https://support.atlassian.com/jira-service-management-cloud/docs/use-insight-query-language-iql/

[Vishwas]

That's correct objects are like an entity in this case asset is equivalent to object.

Example: 

Hardware is an object type. Under that i have object "Laptop".

Laptop has attributes with details like serial number, Model, Make, RAM, Hostname etc...

Check this link to understand better https://confluence.atlassian.com/servicemanagementserver/managing-your-assets-with-insight-1044784300.html

[Giorgos A Tsavegias]

@Vishwas 

Where can i run IQL queries;

I created an attribute with type User under each object type.

Now I need to query in order to verify that what i have done until now is correct.

[Vishwas]

Hey @Giorgos A Tsavegias 

Did you add the User to those objects ?

We have to setup "Employee" object and add other objects as attribute in employee for him to attach the assets he owns like this.

This takes a bit of setting up to do, I wasn't clear earlier. We have to configure inbound references too.

Let me know in case of questions

Regards,

Vishwas