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Is Service Desk Reporting limited to the 1 week view?

Abby Kaske
Abby Kaske
Contributor
October 3, 2019

I've started setting up some custom reports for Service Desk, and I've got the report overall set up how I want it, but the timeframe is stuck at the past 7 days.

Is this just a limit of JSD? I saw a post about this being a limitation, but it was from like 4 years ago, so I was hoping there was some improvement since then.

Anyone have any guidance on how to extend the reporting timeframe (without purchasing a plugin)?

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Abby Kaske
Abby Kaske
Contributor
October 3, 2019

Okay, I'm an idiot, I see the drop down now.

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