Hi,
we have SD customer portal, and need a possibility for client to link new issue to another.
Is it possible to allow clients to link issues in Customer portal?
(using Jira or other software)
Hi @Alexey Byzov ,
Sadly the ability to work with/view linked issues on the customer portal is not possible.
There is an open future request for that so perhaps best to vote/watch that one.
https://jira.atlassian.com/browse/JSDCLOUD-4636
it might be possible with an add-on and I notice that Extension for Jira ServiceDesk is mentioned a lot for this. (although this might only be viewing)
https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview
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