Is it possible to establish default queues for all projects?

[Fahad Akhtar]

Can I make my own set of custom default queues and apply it to all of my 50 or so projects? Is this possible? Or will we have to go into each separate project and make our own set of queues? Can we delete some default queues like SLA's as my company has no need to track it. Thank you. 

[Angélica Luz]

Hello Fahad,

Thanks for reaching out to Atlassian Community!

When creating a Service Desk project, the queues will be added according to the selected template. Currently, the queues created for a project, cannot be shared or added to other projects.

Based on your request, I created a feature request suggesting the implementation of this ability:

• Ability to inherit queues from other projects when creating a custom queue

Please, click on vote and watch to receive updates and feel free to add a comment with more details or ideas for the feature.

Regards,
Angélica