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Is it possible to have Teams channels that list each project's tickets and their status?

Mika Steyn
Mika Steyn February 18, 2025

I'd like to have a channel per project on Jira, for team members to see existing issues/tickets and their status. I've got a notifications channel set up, but that's not quite what I'm looking for.

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Christopher Yen
Christopher Yen
Community Champion
February 18, 2025

Hi @Mika Steyn ,

The agent triage channel might provide what you're looking for, it does currently have a limitation of only 1 triage channel per JSM project. 

 

Alternatively if just informational you can write an automation rule to list the open tickets and their status in each project to their team's channel on a scheduled basis

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Mika Steyn
Mika Steyn February 20, 2025

Thank so much, Christopher! It will only be informational. Any tips on writing the automation rule?

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