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Is it possible to see ticket details and the queue in the same view?

Ben Berry
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April 2, 2020

I'd like to see the ticket details and the queue at the same time.  This could even be a hover text.  It is time consuming to have to click into a ticket each time you want to see the body of the ticket.  I must be missing something and can't be the first one to find this annoyance.  Here is a doctored image of what I'd like to do with the queue on the left and the detailed view on the right

 

quickview.png

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Mike Bowen
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April 3, 2020

Hi @Ben Berry 

It is not possible on the legacy Jira Service Desk. I am sure someone on the Next-Gen views can confirm if this is possible. 

 

.Mike

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