Is their a way to see the SLA due date & time from within a ticket?

[sally usherwood]

Hi Everyone,

When looking at a ticket from a queue, you can hover over the Resolution SLA and it will advise the date & time the SLA will breach:

When looking within the ticket itself (more so closed tickets) I can't seem to locate the due date and time, It tells me how many hours ago it breached / passed SLA but not the time it was due. Trying to work this out manually with all the different status changes is time-consuming and wondered if there was an easier way, please.

Thank You All :) 

[Brant Schroeder · Accepted solution]

@sally usherwood Welcome to the Atlassian Community

I looked into this and the functionality does not currently exist.  It looks like there is a feature request for this functionality that you should vote for here: https://jira.atlassian.com/browse/JSDCLOUD-174

[sally usherwood]

Hello Brant, 

Thank you very much for your response, I appreciate the feedback and will indeed look at https://jira.atlassian.com/browse/JSDCLOUD-174.

Thanks again,

Sally