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Is there JQL for 'User is customer' or 'Comment is public'?

Hoc
Contributor
September 9, 2020

Hello,

 

Is there JQL for 'User is customer' or 'Comment is public'?

 

Would like to use it as a condition to use in 'Automation for Jira' as the normal automation is not working for me atm.

Thank you.

2 answers

1 accepted

3 votes
Answer accepted
Rudy Holtkamp
Community Champion
September 10, 2020

You can use 'advanced condition in Automation for Jira'. Use this to check for public comments:

{{comment.internal}} = false

And you can use a user condition to check is a user is a customer (or not)

image.png

0 votes
Fahad Siddiqui
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September 10, 2020

@Hoc try using project automation 

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