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Is there a way to change the Standard view for the Portal of a Jira-User

Jonida Malaj September 20, 2022

So if a User created a ticket, he can see this ticket in the overview. I want to change the columns.

Can I do this? And how? Important: for all Users (all or selected) and all new Users, selected by Organisation, Mail or anything that is possible.

 

1 answer

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Dave Mathijs
Community Champion
September 20, 2022

Hi @Jonida Malaj when you're talking about "the overview", what do you mean exactly?

The queue, the board, the dashboard?

Changing the columns of a queue will affect the view for all agents.

Jonida Malaj September 20, 2022

Hi Dave,

I mean the queue. Is there a way to change the columns and how?

Jonida Malaj September 21, 2022

@Dave Mathijs   

I mean the queue. Is there a way to change the columns and how?

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