Is there a way to identify if a request was raised via API vs Portal?

[Doug McFarlane]

I'm running automation on my service project which will clone requests to our Engineering Project.

There are currently two ways of raising a request. One is through our portal filling out a form, and one is through our slack integration, which leverages the Jira API.

When viewing two requests raised by these two methods, the only identifier I can see here is "raised this request via Portal" and "raised this request via API".

As a result, I'd like to use this field to determine whether the cloned request should land in our engineering project as a story or as a task. 

Is there any way to parse that field out during automation? 

[andre.lapointe]

Ah, Doug, I think I found it here:

https://support.atlassian.com/jira-service-management-cloud/docs/advanced-search-reference-jql-fields/

Looks like we can use JQL field "request-channel-type" to identify it. Values are:

• email
• jira
• portal
• anonymousportal
• api

[andre.lapointe]

I would like to know this too, not in regards to API vs. Portal, but agent-entered requests (i.e. raised via Jira) and Portal.