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Is there an API to create portal groups in Jira Service Management cloud Through REST API

Ravi Prasad January 30, 2024

Hi,

           In Jira Service Management Cloud instance, and I'm interested in creating portal groups programmatically.

I've reviewed the available API documentation, but I couldn't find specific details on how to create portal groups using the REST API. Could you please confirm whether there is an API endpoint for this purpose, and if so, provide any relevant documentation or examples?

 

Regards,

Ravi Prasad.

2 answers

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Fazila Ashraf
Community Champion
January 30, 2024

Hi @Ravi Prasad 

I confirm that there doesnt seem to be a rest api end point to create the request type group. Not even an experimental one.

There is one to get the list of request type groups though https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-servicedesk/#api-rest-servicedeskapi-servicedesk-servicedeskid-requesttypegroup-get 

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Nikola Perisic
Community Champion
January 30, 2024

Hello @Ravi Prasad 

Can you be more specific on what do you mean by portal groups in JSM?

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