We currently have a form that contains a large number of fields. We're trying to break this up to make the form less daunting for the user.
Being able to leverage tabs like in the agent/JIRA software interface would be fine. Ideal scenario would be even finer control over the UI with something like an accordion for different field "groups"
(full disclosure: the form has so many fields because we are leveraging automation for JIRA to auto create team specific sub-tasks copying field values from the parent issue)
Hi Scott,
Thank you for reaching out to Atlassian Community!
Currently, it's not possible to add tabs on request types to separate the creation of ticket into steps.
We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-1320
Please, click on vote and watch to receive updates about the feature.
On a comment on the feature, a customer said that ProForma, which is an add-on, has this functionality. You can test it for 30 days for free.
Regards,
Angélica
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.