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JIRA API for Adding Comments Errors -> Issue does not exist or you do not have permission to see it.

Barry McLellan
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January 20, 2025

Hello,

I am having an issue creating comments for my issues using POSTMAN.

I have setup a basic token, and assigned my administrator with the administrator roles in the project. Actually I gave it all 3 roles, admin, service desk and service desk team!

I can create an issue and read comments using POSTMAN (so I at least know the auth is working), however if I try to create a comment, I get the error: Issue does not exist or you do not have permission to see it.

I'm doing a post: {{baseUrl}}/rest/api/3/issue/10015/comment/

{  "public":true,

  "body": {
    "type": "doc",
    "version": 1,
    "content": [
      {
        "type": "paragraph",
        "content": [
          {
            "type": "text",
            "text": "This is a simple comment."
          }        ]      }    ]  }}
From the JIRA console itself, I've run the permission helper and it says I have access to add comments.

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Barry McLellan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 20, 2025

Thanks for checking out my question. While waiting I thought, well, I'll run postman again just because... and it worked!

I don't know if the changes I made were extremely delayed or not, but I am posting comments into JIRA now!! 

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