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JIRA automation rule - update SLA if a field has been updated

Ken Loh
Ken Loh
Contributor
February 21, 2023

Dear Sir/Madam

May I know it's possible to configure an automation rule to update SLA if a field has been updated?

Example: field1 has been updated and we will have SLA (10 hours) for that ticket.

Best regards
Ken 

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