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JIRA service desk project where we can set up queues, actions, each queue with our required fields

koteswararao
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June 25, 2019

JIRA service desk project where we can set up queues, actions, each queue with our required fields.

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Nic Brough -Adaptavist-
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June 25, 2019

Yes.

I'm afraid we can't tell you more than that, you've just made a statement of something you can do.  Could you explain what you are asking?  Instead of repeating the summary as the question?

koteswararao
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 25, 2019

How can i create the Queues and fields in Jira service desk

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 25, 2019

As an agent, use the configuration options for queues.

As an admin, you can add fields to projects and their screens.

Jack Brickey
Community Champion
June 25, 2019

@koteswararao , I would recommend going thru this documentation on getting started - get-started-with-jira-service-desk

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