Could someone tell what is wrong with this filter?
type = Incident AND priority in ("High", "Very High") AND ("Product Type" = "On-premise" OR "Product Type" = "Public Cloud") AND status = Open
We are trying to add this filter for sending notification to Slack channel for the above scenario but it is not working as expected. But if i remove "Status = open" it is sending notification but now with the status. Anyone have idea?
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