I'm looking for a query that will track issues based on when a label was added to the labels field. I was using updated, but that's too generic and caught all the information for every ticket that was updated when the sprint changed. Is there a way to do this? This is my current query.
Project=IGS AND labels = Daily AND updated >= -12h order by created DESC
The short answer is no, you cannot filter based on when the label was added. The workaround would be to have a date/time custom field that is updated when the specific label is added to the issue.
To supplement what @Mikael Sandberg stated (I agreed with his suggestion), another idea is for you to setup an automation rule where the triggering event will be "Field value changed" against the Labels field, the use send mail action so you can be notified.
Although it is not ideal since you will get numerous emails if there going to be a lot of the changes to the labels field.
Hope this may also helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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