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JQL for customer wise tickets received last week

Patan Irfan Ali Khan September 26, 2021

I need a JQL to see how many tickets I have received from every customer last week. 

1 answer

1 accepted

1 vote
Answer accepted
Alex Koxaras _Relational_
Community Champion
September 27, 2021

Hi @Patan Irfan Ali Khan 

I would use the following statement:

project = YOUR_PROJECT AND (created >= startOfWeek(-1) AND created <= startOfWeek())

See if that helps!

Patan Irfan Ali Khan September 27, 2021

Thank you Alex for the prompt reply. 

You can close this ticket now. Have a good day !

Nic Brough -Adaptavist-
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September 27, 2021

This is a question, not a "ticket".  The best thing for you to do would be to mark Alex's answer as accepted, using the "accept answer" button just above it (if we do it, Alex doesn't get recognised for as many points!)

Alex Koxaras _Relational_
Community Champion
September 27, 2021

Really @Nic Brough -Adaptavist-? I didn't know that if you leaders accept an answer on behalf of a user, that the awarded points are less. Actually I didn't know that I was getting points. I only though that only the accepted answers counter was increasing. Nice to know all these things! :) Cheers!

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 27, 2021

I'm not sure how it works to be honest (other than "you don't score anything for marking your own answers accepted"), but I like to encourage people to feed back!

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