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JSD Queues UI shows blank screen

Hemanshu Sood
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April 20, 2022

HI all, 
JSD Queues UI shows blank screen even though the queue query is valid and shows issues when I use the same query in "Search for Issues" tab.

This behavior is random as some users can see Queue results while some cannot

Any particular reason why Jira service desk is showing this behavior.

1 answer

0 votes
Artur Moura
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 5, 2022

Hi @Hemanshu Sood,

Welcome to Atlassian Community!

As per your description, it seems that you might have a reindex issue. For us to be sure about it, we would strongly recommend running a full reindexing and seeing if the issue persists.

Reference: https://confluence.atlassian.com/adminjiraserver/search-indexing-938847710.html 

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