JSM Alert data to Power BI

[Dave Calabro]

Is it possible to pull JSM Alert data into Power BI? I have tried a couple of 3rd party apps and they pull all the ticket data but not alerts. 

Thank you 

Dave

[Joseph Chung Yin]

@Dave Calabro -

For the alert data since Opsgenie (by default - it is now a part of JSM subscription), I am aware of that one can use Jira Service Management Ops REST API to facilite the integation with Power BI - https://developer.atlassian.com/cloud/jira/service-desk-ops/rest/v2/api-group-alerts/#api-group-alerts

Unfortunately, we have not yet conduct that process yet.

At this time, I would recommend you to contact Atlassian Support (https://support.atlassian.com) for further guidance/assistance.

Best, Joseph Chung Yin