JSM : Disable "Service project request" module

[Paul Marachlian]

After upgrading from JSD 3.10 to JSM 4.20.3, in the ticket view a new module appeared:

Service project request

Is it possible to hide it ?
What is the name of the module ?

Thank you

[Paul Marachlian · Accepted solution]

In System > Announcement Banner add :

<style>
.customer-portal-details{
display:none;
}
</style>

[Pramodh M]

Hi @Paul Marachlian 

May I get the screenshot of the view you are viewing

Thanks,
Pramodh

[Paul Marachlian]

Similar to this:

A colleague shared this ticket
Hide "Service Desk Request" UI part on the issue - Priority Support for Atlassian Server - Service Desk
I'll try it with my client and write the answer here if it works.

[Paul Marachlian]

We tried the solution described in the ticket, it hides the Edit Profile buttons.

So we kept only this part;  

<style>
.customer-portal-details{
display:none;
}
</style>