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JSM + Jira component sync

Clae
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July 6, 2025

I have an existing Jira project configured with compass and syncing components. I have access to these components over several projects. However in JSM I do not see these same components, is there a way to sync services between JSM & Jira with compass or is there a way to link the services we have in JSM with the services in other projects?

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Akhand Pratap Singh
Community Champion
July 6, 2025

Hello @Clae ,

Good day, Welcome to Atlassian Community!!

When you create a new component that has the type serviceapplication, or capability, an equivalent service will be automatically created in Jira Service Management.

Please refer: https://support.atlassian.com/compass/docs/sync-components-with-jira-service-management/

 

 

Clae
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I'm New Here
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July 6, 2025

I'm not getting anything to sync to JSM. I have a bunch of created services that are of service, application, capability but all i see in components are these in my jsm project. I do see them in my jira projects howeverimage.png

 

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