JSM Ops Slack integration

[Robert Wlodarczyk]

I noticed that the formatting of messages from the JSM Ops slackbot aren't correct. Well, there looks to have been an attempt in making them look better, but the insertion of the newline characters is not working as desired. Is this a known issue? If so, what is the anticipated fix date for this?

Example:

Oncall Schedules: \n\n- Participants of DevOps On-call: first person\n- Participants of Engineering On-call: second person\n- Participants of InfoSec On-call: third person\n

[Bruna Silva]

Hello @Robert Wlodarczyk,

Thank you for reaching out to Atlassian Community!

To better assist you, could you please provide us with more details about this case?

If possible, could you please provide us with some screenshots showing this behavior? Since the Atlassian Community is open to the public, please take care not to post sensitive or personally identifiable information or any other internal company information that you would not want to share publicly.

Any other information you have related to this case will be very helpful to us.