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JSM Ops turn off P5 alerts

Lily Driscoll
Contributor
June 20, 2025

We are migrating to JSM Ops and are looking to globally turn off alerts for P5s. If I create the following global alert policy, since it is only recieved during 12:00am - 12:00am would it never alert? Is there another way to disable P5 alerts?Screenshot 2025-06-20 151621.png

1 answer

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Fabian Lim
Community Champion
September 19, 2025

Hi @Lily Driscoll

Is this being created in Opsgenie or in JSM cloud?  I don't think you can set global alerts policies in cloud.  

I think your rule looks correct. There is no need to use the timeslot option.  Have you tested it?

Fabian

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