Jira Service Desk integration with Jira Software

[Stephen O. Haruna]

We are evaluating Jira service desk and we added/installed this to our existing jira instance which already had jira software. We noticed this addition added new attributes/fields to our jira software instance. This also locked some of the fields which are used by both jsd and jsw.

Is it possible to know what was added and how to remove them?

[Nic Brough -Adaptavist- · Accepted solution]

JSD adds a swathe of functions and a couple of custom fields, and locks.  If you remove it, it will leave the additional custom fields behind, but should remove the locks on existing fields.  (Although I don't actually think there are any, I think it only locks JSD related fields)

[Stephen O. Haruna]

Thanks Nic! Is there any reference document or lists for these fields? our plan is to create a new screen scheme for JSD  and the project it will be linking issues with and remove the custom fields and functions introduced by JSD in the other projects.