Jira Smart Value - get rid of asset key

[Maggie Rivard]

I am using the assets section of JSM and a custom field (assets object) named Hardware Affected and Software Affected to reference those assets in our issues.

I am using the automation tool in JSM to edit the summary field for all issue types:

{
"fields": {
"summary": "{{issue.location}} - {{issue.Request Type.requestType.name}} : {{issue.Software Impacted}}, {{issue.Hardware Impacted}}"
}
}
}

This is the output:

Hill - Request New Feature : Angel (MHL-67), ACAS (MHL-86), NAS (MHL-45)

I want to get rid of the asset key (MHL-XX)

I am wondering what I need to change to get the output to this:

Hill - Request New Feature : Angel, ACAS, NAS

[Durell Demartini]

Using {{issue.customfield_xxxx.summary}} works to remove the Asset key, as found in this post:

https://community.atlassian.com/t5/Jira-Service-Management/Automation-to-Copy-Asset-Fields-data-to-Summary/qaq-p/2438540

[Robert Wen_Cprime_]

Hi Maggie,

I'm going to hazard a guess here because I need to see how the objects that you have for Software Impacted and Hardware Impacted fields are set up, but I think you man need to just append the .name or the attribute that references the name?

So your line would look like

"summary": "{(issue location]} - {{issue.Request Type.requestType .name}] : {issue.Software
Impacted.name}}, {issue.Hardware Impacted.name))"

[Maggie Rivard]

Thank you for getting back to me so quickly @Robert Wen_Cprime_ 

I attempted to put .name at the end of those two with no success. I attached some more info, hopefully this helps.

[Robert Wen_Cprime_]

Hi @Maggie Rivard 

See if capitalizing the N in Name works.  That should conform to the way it's specified in this instruction: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-insight/

[Maggie Rivard]

@Robert Wen_Cprime_  no joy

[Sam Huawey]

Same here - with .Name nothing is shown, without name it shows <Name> (<key>). Looks like a bug in documentation.

[Redaktion User]

I have a similar problem to this. Have you found a solution in the meantime and/or has the bug already been reported in the atlassian bug tracker?

[Sam Huawey]

@Redaktion User Looks like there is no other way than using text functions, e.g. regexp replace


Hello World!
{{issue.summary.replaceAll("(lo)","xx$1yy")}} -> Helxxloyy World!