Jira smart value opened issue platform

[Suporte JRetail]

Hi,

So I want to know if there is a smart value for when a issue is created by e-mail, manually or by a client at the centre (Don't know if it is the correct name in english).

I haven't find anything about it anywhere, is there a smart filed for it?

[Trudy Claspill · Accepted solution]

Hello @Suporte JRetail 

According to this issue:

https://jira.atlassian.com/browse/AUTO-1356

...the request channel information is available as an issue property and can be accessed with this smart value.

{{issue.properties."request.channel.type".value}}