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Jira ticket is not populating in slack thread after creating ticket from Slack thread

Julie Santiago
Contributor
December 16, 2024

Hello, 

I created a jira ticket in a slack thread but previously I use to see the ticket creation in the thread but now I'm not able to see it. Anyone experiencing the same issue?

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Dave
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December 17, 2024

Same here, this is very disruptive and frustrating for us as our entire org relies on this mechanism for a lot of internal processes.

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Julie Santiago
Contributor
December 16, 2024

Image 12-16-24 at 3.30 PM.jpeg

Julie Santiago
Contributor
December 16, 2024

Image 12-16-24 at 3.42 PM.jpeg

Moana
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December 17, 2024

I encountered the same issue. Was it resolved? @Julie Santiago 

Julie Santiago
Contributor
December 18, 2024

Yes, uninstall and install the app once again. It's a bug. 

Like Moana likes this
Moana
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December 20, 2024

Thanks @Julie Santiago 

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