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Jira un-assigns the ticket when moved from "Review" to "In progress

Candy Tricia Khohliwe
Contributor
April 27, 2023

Jira un-assigns the ticket when moved from "Review" to "In progress, any automation rule I can create to stop this

2 answers

2 accepted

3 votes
Answer accepted
Ajay _view26_
Community Champion
April 27, 2023

Hi @Candy Tricia Khohliwe 

I am not aware Jira undoing assignment unless there is a post function associated with the work-flow in question.. Can you please check out the workflow configuration?

 

Cheers

Ajay

2 votes
Answer accepted
Brant Schroeder
Community Champion
April 27, 2023

@Candy Tricia Khohliwe In addition to what @Ajay _view26_ said I would also suggest that you look at your automations as well.  The project automation or Issue Workflow would really be the most likely culprits.  

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