Jira workflow

[Rajan Dangol]

Hi,

I am getting a following error "You are editing a draft workflow. The step 'Escalated' has no outgoing transitions in the Active workflow, so you cannot add any outgoing transitions in the Draft workflow.". How can I resolve this?

I have drafted the workflow to publish but keep getting that error?

Thanks,

Rajan

[Marc - Devoteam · Accepted solution]

Hi @Rajan Dangol 

If this is an active workflow, drafting will not help.

Create a copy of the workflow edit this copy and then add this new workflow to the workflow scheme.

Limitations when editing an active workflow

Please note that the following limitations apply when editing an active workflow (i.e. a draft workflow):

• It is not possible to edit the workflow name (only the description) if a workflow is active.
• Workflow steps cannot be deleted.
• A step's associated Status cannot be edited.
• If a step has no outgoing transitions (Global transitions are not considered), it cannot have any new outgoing transitions added
• A step's Step ID cannot be changed.

See this KB article as well, cannot-add-transitions-or-delete-steps-in-draft-workflows 

See also JRACLOUD-19813 

[Joseph Chung Yin]

@Rajan Dangol -

Beside what Valerie mentioned, I have encountered some oddities here and there in the past when working on the draft WF.

In the end, I simply had to make a copy of the existing WF first, and then modify the inactive WF with my changes.  Afterward update the WF scheme configuration to use my modified WF and then publish the entire configuration.

Hope this also helps.

Best, Joseph Chung Yin

[Atif Ali]

It sounds like the issue might be with the "Escalated" status not having an endpoint. A workaround is to copy your current workflow, make your changes on the inactive copy, and then update the workflow scheme to use the modified version. That should let you publish without errors. Hope this helps! By the way, if you’re looking to book travel, Faisal Movers Online offers a convenient booking option for seamless travel arrangements.

[Valerie Knapp]

Hi @Rajan Dangol , thanks for your question. 

Basically, you have a workflow status that doesn't have anywhere to go and isn't a final status. Please can you share a screen of the workflow? Maybe then we can help you understand where the issue is. 

Best wishes