Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Layout of fields in subtask

Asher Francis
Contributor
January 10, 2023

Hello

I am working on creating automation which creates subtasks based on certain options being ticked when a ticket is raised from the portal.

How can I change the layout of fields in a sub-task? Namely, I want them to appear in the main body of the issue rather than in the right hand column. Since you can't attach a Request Type to a sub-task, how can I do this?

Thanks

Asher

1 answer

1 accepted

1 vote
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 10, 2023

I'm afraid It's not possible to re-arrange the view screen like that.

Asher Francis
Contributor
January 11, 2023

Well that's useful (thanks again Atlassian).

 

I think I may have to use advanced automation and smart values to write the field values into the description of the ticket upon creation

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events