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Link my Jira with company social media pages

Phuti Moetjie August 29, 2023

Morning 

How can I link the company's social media to Jira for new requests and posts?

Like LinkedIn and Facebook?

Thank you

1 answer

0 votes
Mark Segall
Community Champion
August 29, 2023

Hi @Phuti Moetjie - Is it your intent to use social media links as a "signature" in the automated responses when a new request is created?  If so, you can take these steps:

  1. Navigate to Customer Notifications
    • https://YourInstance.atlassian.net/jira/servicedesk/projects/ProjectKey/settings/customer-notifications
  2. Next to Request Created, click Edit
  3. Add a new line below the canned Just confirmed we got your request. We're on it. and add the URLs.  Since this is html, you could do something like this:
    • <a href = "linkedin.com/x">LinkedIn</a>
Phuti Moetjie August 29, 2023

Thank you is working now😉

Am also trying to Jira Widget .PNGchange the background colors of my Widget please guide me.

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Mark Segall
Community Champion
August 29, 2023

Unfortunately, I'd need to defer to someone else on customizing widgets.

Phuti Moetjie August 29, 2023

okay Thank very much 

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