Previously, when clicking the notifications icon at the top-right, I would see the option to group notifications or un-group notifications for the same incident/ticket. This was handy for our use because my team likes to send way too many notifications for each ticket (movement, comments, edited comments, etc), so I would be able to un-group notifications so I only saw the one that actually mattered, and not the most recent.
Did we lose the ability to ungroup notifications? Or did it move somewhere else?
Thank you!
I hope it's not gone forever, grouping is way disturbing
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