Manage Sprint Permissions

[Swaroop Kumar]

Hi Team, 

I have a Jira project where the "Project Administrators" are not able to see "Complete Sprint" option in their jira project. 

Error: You need the Manage sprints permission to start or complete this sprint

The "Sprint Manage" group has the administrator group added to it. I also added one of the individual to this group and still no luck. 

Please help!

[Joseph Chung Yin]

@Swaroop Kumar -

If the SCRUM board is pulling content from more than one projects, then he/she must have the "Manage Sprints" permission for all of the projects and not just the one where he/she is the project admins.

To verify which project(s) are involved in a given Scrum board, you will need to access the board's configuration and review the board filter query it is using.

Last thing, why are you using Scrum/Kanban to manage JSM issues.  In JSM, issues management should be done via the Queues.  Scrum/Kanban boards are for Jira Software Application projects.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Swaroop Kumar]

@Joseph Chung Yin  

My bad - I posted this question in the JSM category. But, the issue is persisting in the Jira Software and the team is using Scrum/Kanban to manage tasks.

Should I delete this question and post it in the Jira Software module?

[Joseph Chung Yin]

@Swaroop Kumar - 

You don't have to.  I have added the appropriate tags on your ask for you.

Best, Joseph

[Swaroop Kumar]

@Joseph Chung Yin  There are 5 boards within this Jira software project and all the affected members have "Administrator" role assigned. Below is the filter that is set under board settings.

[Joseph Chung Yin]

@Swaroop Kumar -

For the project in question, you need to check if the role is called out in your Jira Software project's permission configuration scheme for the "Manage Sprints" permission.

If not, then you will need to modify the scheme to assign the project Administrator role against that specific permission.  Unless you are referring to a different "Administrator" role which your users are a member of it.

Best, Joseph

[Trudy Claspill]

This question/topic appears to have been re-asked in a new post:

https://community.atlassian.com/t5/Jira-Software-questions/Manage-Sprint-permissions-Issue/qaq-p/2402557