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Migrate a Issue from a Company managed board to a Team managed board.

scherdin
Contributor
July 8, 2024

I want to clone a issue from a company managed Board into a team managed Board.
2024-07-08 15_49_00-Audit log - Automation - Quality Operations Helpdesk - Jira.png

2024-07-08 15_47_50-Audit log - Automation - Quality Operations Helpdesk - Jira.png

3 answers

1 accepted

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Answer accepted
John Funk
Community Champion
July 8, 2024

Hi @scherdin 

It gets messy going from Company-managed to Team-managed and vice versa. You might try doing a Create Issue instead of a Clone Issue and then choose all of the fields. You should be able to do a Copy from Trigger Issue for most of the fields. 

scherdin
Contributor
July 8, 2024

Hi, i just get this ERROR now 

Create issue
Could not find create meta data for project/typeId -
10034/10007

 

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John Funk
Community Champion
July 8, 2024

Do you have access to the Team-managed project? 

scherdin
Contributor
July 8, 2024

Yeah im a global admin.

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John Funk
Community Champion
July 8, 2024

Just because you are a "global admin" does not automatically give you access to every project. You need to go into the Project Settings on the Team-managed project and see how the access is setup. 

scherdin
Contributor
July 8, 2024

It's private, but I'm part of the Project as an admin as well. 

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John Funk
Community Champion
July 9, 2024

And can you successfully create an issue on the project directly with the Create button?

scherdin
Contributor
July 9, 2024

Yes, I already found the Issue it tried to pull the parent, I simply removed the Parent field. But thanks regardless.

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0 votes
Luka Hummel - codefortynine
Atlassian Partner
July 15, 2024

Hi @scherdin

If you are willing to use a third party app, you can try our Deep Clone for Jira.

Deep Clone can clone issues including the whole issue hierarchy between company-managed and team-managed projects and will map your custom fields as long as they have the same names.

0 votes
Clara Belin-Brosseau_Elements
Atlassian Partner
July 12, 2024

Hello @John Funk

 If you're seeking for an easier way to clone an issue from a company-managed project into a team-managed project, you can try our app Elements Copy & Sync that allows you to clone and sync a full hierarchy of issues with all their content (summary, description, custom fields, comments, attachments, etc). 

You can check our guide here.

You can try the app for free during 30 days (and it stays free under 10 users).

 

Kind regards,

Clara

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