Migration errors - missing dependencies

[Pamela Gierke]

Hi, I am currently on the mission to migrate from Server to Cloud. (Jira Software and Service Management)

I've done some test migrations and ran into 2 errors. The resolution is available in the target system. This I already checked.

ERROR BS project-import We couldn't import Workflow 'Helpdesk Workflow Anruf V1' because of 1 missing dependencies: Resolution Erledigt.

Here I assume it is because of not existence SLAs, but how can they be missing, when I do the migration in the first place?

ERROR BS project-import We couldn't import Issue BS-8 because of 1 missing dependencies: Goal 92. This caused 5 other items to fail.

Anyone an idea and can help?

[Andy Heinzer]

Hi Pamela,

I created a support ticket based off this community thread.  You can access this over in https://getsupport.atlassian.com/servicedesk/customer/portal/49/MOVE-71774

Our support team might reach out to you to ask for more information such as a support zip in order to better understand the nature and scope of this problem.

Regards,

Andy

[Pamela Gierke]

Thanks :)