Migration of project across organizations using Migration feature

[Preeti Nair]

Hello friends, I want to migrate a JIRA service management project(cloud) from one organization to another using Migration option. I have Org Admin role in both source and destination. However when I access the Migration dashboard, the destination site field is disabled, and a message says there are no other sites in the current organization. I do not see any option to move to a different organization. I know I can achieve this using "Import from CSV" method. However, I would like to know if Migrate option works for this requirement

[Sri Kumar · Accepted solution]

Hi Preeti,

Good day. Welcome to Atlassian Community. Could you please check https://ja.confluence.atlassian.com/cloudkb/unable-to-migrate-jira-cloud-to-cloud-with-no-available-sites-for-selection-1107635637.html and check if this KB helps.


Cheers,
Sri 

[Preeti Nair]

Hello @Sri Kumar : Thanks, Atlassian provided migration feature does not help with JSM projects. However there is a workaround using JIRA Data server that Atlassian support team helped me with and now I have successfully migrated my JSM project into another instance.