More button not visible

[Andy Larking]

Hi, I'm viewing a service request issue in a service desk project using the "New Jira Issue View" and want to create a linked issue in another project as described here: 

https://confluence.atlassian.com/servicedeskserver031/linking-issues-802165194.html#Linkingissues-Createanewlinkedissuefromanexistingissueinaservicedeskorbusinessproject

However, the "More" button described in the instructions above does not seem to appear anywhere on my screen. If I switch to the old ticket view, I can find the "Create linked issue" function under the ... button on the far left.

Thanks for your help.

[Najjar _Innovura_ · Accepted solution]

Hi @Andy Larking

Welcome to Atlassian Community

The document you are using is for Jira server and Jira you are using is Jira cloud

Server and cloud are little different on the look and feel

This document would be helpful

ttps://support.atlassian.com/jira-service-desk-cloud/docs/link-issues-together

You may sometimes go to cloud documents by clicking on

[Andy Larking]

@Najjar _Innovura_ thanks for tip. That's helpful. 

In Jira cloud, is there any way to create a new linked issue while viewing an open issue using the "New Jira Issue View" (like you can in Jira server)?

The option doesn't appear in the ... menu while in that view (see screenshot below).

[Najjar _Innovura_]

I don't think there is a way to create an issue from inside another issue with auto link, however You may create an issue by clicking create and then fill the linked issue in create screen with current issue key

Also to link existing issues while using Jira new issue view look at this 

https://confluence.atlassian.com/servicedeskcloud/add-files-images-and-other-content-to-describe-an-issue-975038888.html

[Andy Larking]

Thanks @Najjar _Innovura_ . You helped me find what I was looking for.

You can create a new issue that is linked by first clicking the link button, and then clicking the Create linked issue link.